This is the only cruise line that provides its famous Butler service in every suite on the ship, where the staff-to-guest ratio is nearly one to one. If you're trying to picture how that level of service – and butlers! - translate to your experience, here are 5 reasons the BestTrip.TV team loved our Suite Butlers when we sailed recently on the Silver Muse.
By Lynn Elmhirst, Producer and Host, BestTrip.TV
Nothing is too complex or too tiny a detail for your Silversea butler. A simple cup of tea in the early morning hours so I could enjoy the unique pleasure of inhaling sea air and watching the waves pass by was a perfect Silversea moment thanks to my butler. (All photos BestTrip.TV)
Dining and entertaining in-suite is such a pleasure on the Silver Muse. Spacious suites have living areas that open out onto your balcony. Perfect for pre-dinner cocktails and canapés with friends.
Our butler made that happen. He ensured our in-suite bars were stocked to our individual preferences of wine, champagne, spirits and mix. He delivered canapés for pre-dinner aperitifs and extra cocktail, wine, and champagne glasses. Which magically had disappeared by our return after dinner.
One of our group had brought a certain snack on board when we arrived. He finished the package but didn't mention it. His butler not only noticed… but replaced it with a fresh package from the ship's stores. Observation meets the service of anticipation.
Returning on board the ship a bit worse for wear after a day in port called for a freshen up in my suite's full marble bath before dressing for dinner. When I returned to my suite after dinner and the evening's entertainment, what did I find?
The sunglasses smudged with the day's sunscreen had received the butler treatment. My butler had polished my sunglasses and left them wrapped in a polishing cloth I took with me on the next port of call.
Then formal evening arrived. Ladies and gentlemen took the opportunity to celebrate life, Silversea-style, by dressing for the evening. That morning, my butler brought my tea and reminded me it was formal evening. Would I need anything pressed to wear for dinner? No, thank you, my dress traveled well. Perhaps he could polish my formal shoes? Well that was a splendid idea.
I returned to my suite to dress for dinner to find them polished and presented in tissue in my closet. A perfect kick-off to the evening!
The white-gloved service didn't end there. Particularly on formal evening. Butlers stood poised in hallways outside suites ready for service, wishing guests a fine evening and even offering an escort to dinner. The hospitality is not limited to the ladies!
When you cruise on Silversea, don't be surprised to find yourself forming quite a bond with your suite butler. The best of them bring a genuine personal kindness and deep caring to their work as butler. It is the person you will have the most contact with, and often a wonderful personal connection.
In a lovely gesture on the day before our cruise came to a close, my butler offered to help me pack. I'm pretty independent and couldn't bring myself to accept that assistance. I was delighted to return to my suite to find my suitcase set out for me with this note. My butler had cleaned my suitcase, freshening it up in anticipation of packing and sending me on my way.
Those are just 5 ways we realized we couldn't live without our Silversea Suite Butler. You'll have your own butler moments, too.
We all have our special memories of our cruise on the Silver Muse, where the hardest part... was saying goodbye to our butlers.
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by Lynn Elmhirst on 02/13/2018 in River or Ocean Cruises